The responsible party within the meaning of the applicable data protection laws are:
absence.io GmbH (hereinafter referred to as “Absence”) as the operator of www.absence.io.
When you access our website, general information shall be automatically collected. This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider, etc. The collected data shall only include information which does not allow any conclusions to be reached about you. This information is technically required to correctly supply website content requested by you, and produced automatically when using the internet. We statistically evaluate anonymous information of this kind to optimize our website and the technology behind it.
If users leave comments in the blog, this information will be stored along with the time it was created and the user name previously selected by the website visitor. This is a safety mechanism for us, as we can be prosecuted for illegal content on our website, even if such content has been created by users.
If you receive emails from us containing business tips, product news and offers, this means that you have subscribed to our newsletter. We use a double opt-in process for all newsletter subscriptions. This means that you first give your approval to receive our newsletter by clicking the checkbox “Yes, I would like to ....”, and then we will send you an email asking you to confirm your registration. By confirming your registration, you agree that you wish to receive our newsletter. You can give us this confirmation, for example, before booking a demo or when registering for a free trial.
If you no longer want to read our newsletter, you are entitled to object to the use of your email address at any time by clicking the link at the end of the respective email or sending an email to email@example.com.
We only collect the data you enter in the input mask when registering. These are: Title, name, email address. We use these details to inform you by email of interesting innovations and similar products or services from our product range.
Statistical evaluation and analyses
In order to send you better and even more interesting newsletters containing offers and topics which are tuned to your specific requirements, the newsletters contain a so-called “web beacon”, i.e. a pixel-sized file retrieved from the MailChimp server once the newsletter is opened.
The information collected includes identifying whether the newsletters are opened, when they are opened, and which links are clicked (so-called opening and click rates). This procedure allows us to measure the success of our newsletter and to ascertain whether the contents are still interesting for you. This information can be matched to individual newsletter recipients for technical reasons. By evaluating this information, we are able to identify the reading habits of our subscribers and to adapt the contents to our readers’ interests. This allows us to send you offers and campaigns which meet your specific requirements.
If you disagree with this level of customization, you can unsubscribe from our newsletter at any time via the link included at at the end of every email.
If you contact us by email or via a contact form, the information you enter will be stored for processing the inquiry as well as for possible follow-up questions. This concerns the data you have entered, such as your email address and the text you have entered.
We use the services of Zendesk to manage customer service requests in a ticket system. This means that data is transferred to assets.zendesk.com/ and http://ekr.zdassets.com/ so that we can process your request in this third-party tool.
absence.io will only transmit your personal data to the following extent: We collaborate with providers which create and compile statistics, as well as with IT service providers (e.g. data centers and providers of hosting, safety, and database services). These technical providers only have access to your data to the extent that is required to fulfill their tasks. They also undertake to handle your data in accordance with this data policy and the applicable data protection regulations.
Data transmitted by the system, including cookies and their usage, as well as personal data such as
is automatically transmitted from your computer to us and stored on our server. With the exception of the criminal prosecution of unauthorized use of our website, such data shall only be evaluated for statistical and performance-related purposes. The data shall be processed anonymously wherever possible.
If your browser is configured or you have given your consent to accept cookies, the following cookies can be used on our websites:
Hubspot: __hssc (30min):This cookie keeps track of sessions.
Hubspot: __hssrc (session cookie): Whenever HubSpot changes the session cookie, this cookie is also set.
Hubspot: __hstc (2yrs): Cookie for tracking website visits.
Hubspot: hubspotutk (10yrs): On form submission and user when deduplicating contacts.
Google Tag Manager: _dc_gtm_UA-72004828-1: Google Tag Manager
Google Analytics: _ga (2yrs): Used to distinguish different users.
Google Analytics: _gat_UA-72004828-1 (1min): Used to throttle request rate
Google Analytics: _gat_UA-72004828-2 (1min): Used to throttle request rate
Google Analytics: _gid (24hrs): Used to distinguish different users.
Google Analytics: __utma (2yrs): Used to distinguish users and sessions
Google Analytics: __utmt (10min): Used to throttle request rate.
Google Analytics: __utmb (30min): Used to determine new sessions/visits.
Google Analytics: __utmc (end of session): Cookie to determine whether user was in a new session
Google Analytics: __utmz (6mon): Stores the traffic source or campaign that explains how the user reached your site
Google Analytics: __utmv (2yrs): Used to store visitor-level custom variable data.
You can find more detailed information regarding cookies that could (also) affect your personal data in other sections of this policy.
As needed, you can use certain integrations with our product in order to enable communication with external programs.a. Slack integration - Type of data and purpose of processing
We offer a Slack integration, a service provided by Slack (Slack Technologies Limited, 500 Howard St, San Francisco, CA 94105, USA). When using the Slack integration, the following types of data are collected:
The data are processed if a user activates the integration in the software, or if he/she logs in via the Slack button on our login page.
By processing this data and thereby utilizing the basic and most frequently used functions of Slack, our software enables an efficient communication within the company and log-in via the user's Slack account.b. Google integration - Type of data and purpose of processing We offer the Google integration, a service provided by Google (Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA). When using the Google integration, the following types of data are collected:
The data are processed if a user activates the integration in the software, or if he/she logs in via the Google button on our login page. The purpose of processing this data is to synchronize the Google Calendar with that of absence.io, and to enable the user to log in via his/her Google account.c. Office 365 integration - Type of data and purpose of processing
We offer the Office 365 integration, a service provided by Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA). When using the Office 365 integration, the following types of data are collected:
The data are processed if a user activates the integration in the software, or if he/she logs in via the Office 365 button on our login page. The purpose of processing this data is to synchronize the calendar and to enable the user to log in via his/her Office 365 account.d. Legal basis
Data processing within the scope of these integrations serves to fulfil an agreement (Article 6 (1) sentence 1 lit. b) German General Data Protection Regulation, GDPR) with users who have signed an agreement with us, and/or on the grounds of giving consent (Article 6 sentence 1 lit. A GDPR).e. Recipients
The aforementioned personal data are processed by our competent employees and, as needed, by our service providers.f. Third-party country and warranties
If data are processed by service providers beyond the EU, we ensure by means of Standard EU Agreements including suitable technical and organizational measures that your personal data are processed in compliance with the European level of data protection. For some countries beyond the EU, such as e.g. Canada and Switzerland, the EU has already determined a comparable level of data protection. Due to the comparable level of data protection, the transmission of data to these countries is not subject to any specific approval or agreement.g. Voluntary nature of providing data, consequences of rejection
These integrations are at no time automatically activated for the users; the use of this service is always based on the user's own request and is also independently activated by the user. If the user's approval is withdrawn and/or if the respective plug-in is deactivated, the service can no longer be used.h. Deletion of data
We store your personal data only as long as they are deemed necessary to achieve the purposes mentioned, or as long as stipulated by the legislator for the various periods of data retention. After discontinuance of the respective purpose and/or expiry of these deadlines, the appropriate data are either blocked or deleted pursuant to the statutory regulations. If an integration in the product is deactivated, the data communicated by such means shall be deleted without undue delay.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, i.e. small text files which are stored on your computer and make it possible to analyze your use of the website. The information generated by the cookies is usually transmitted to a Google server in the United States and stored there. However, if IP anonymization is activated on this website, your IP address will firstly be truncated by Google within member states of the European Union or in other states of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on web activity and to provide further services for the website operator related to use of the website and the internet. The IP address transmitted by your browser in connection with Google Analytics will not be merged with other data from Google. You can prevent cookies from being stored by setting your browser software accordingly; however, please note that if you do so, you may not be able to use all the functions of this website. You can also prevent Google from collecting and processing the data generated by the cookie relating to your use of the website (incl. your IP address) by downloading and installing the browser plugin available at [http://tools.google.com/dlpage/gaoptout?hl=en].
As an alternative to the browser add-on or within browsers on mobile devices, you can click this link in order to opt-out from being tracked by Google Analytics within this website in the future (the opt-out applies only for the browser in which you set it and within this domain). An opt-out cookie will be stored on your device, which means that you’ll have to click this link again if you delete your cookies.
Our website uses Google Conversion Tracking. If you clicked on an ad delivered by Google on our website, a cookie is placed on your computer by Google AdWords. The cookie for conversion tracking is placed when a user clicks on an ad delivered by Google. These cookies expire within 30 days and are not personally identifiable. If the user visits certain pages on our website and the cookie has not yet expired, we and Google will be able to recognize that the user has clicked on the ad and proceeded to that page. Every Google AdWords customer gets a different cookie. Therefore, cookies cannot be tracked across sites by AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in for conversion tracking. Customers are given the total number of users who clicked on their ad and proceeded to a page tagged with a conversion tracking tag. However, they will not receive any information that can personally identify users.
If you do not want to participate in the tracking, you can take the necessary steps to block cookies – e.g. by adjusting your browser in such a way that the storage of cookies is generally disabled or that cookies from the domain "googleleadservices.com" are blocked.
Please note that you must not delete the opt-out cookies if you do not wish for measurement data to be recorded. If you delete all your cookies, you must reset the opt-out cookie.
Our website uses Google Signals, a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google Signals”) Google Analytics will associate the visitation information it collects from absence.io with Google information from accounts of signed-in users who have consented to this association for the purpose of ads personalization. This Google information may include end user location, search history, YouTube history, and data from sites that partner with Google—and is used to provide aggregated and anonymized insights into users’ cross device behaviors. Your data may be accessed and/or deleted by end users via My Activity. In addition, users can opt-out of the Google Analytics Advertising Features through their Google Ads Settings: Ad Settings for mobile apps, Google Analytics Opt-Out browser Add-on and the NAI's consumer opt-out.
By using our websites, you consent to the processing of the data collected about you by Google, as well as to the procedure and purpose of the data processing described above. You can prevent cookies from being stored by setting your browser software accordingly; however, please note that if you do so, you may not be able to use all the functions of our websites. You can also prevent Google from collecting and processing the data generated by the cookie relating to your use of the website by downloading and installing the browser plugin available at https://support.google.com/ads/answer/7395996. You can also disable DoubleClick cookies on the website of the Digital Advertising Alliance (http://optout.aboutads.info/#!/).
Data processing by Google Fonts is required to ensure that the website is displayed correctly. Google Fonts checks if the respective font is stored on your device. If the font is not available, it will be transferred to the device in order to display the font and the page correctly. The following data is sent by Google Fonts to fonts.googleapis.com: Google Fonts logs records of CSS and font file requests. Aggregated usage data track how popular the font families are, and are published on our analytics page. For more information about how Google Fonts processes data, please visit: https://developers.google.com/fonts/faqc. Facebook
i. Conversion Tracking
Our website uses the "tracking pixel" of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). It allows us to track the behavior of users after they have seen or clicked on a Facebook ad. The purpose of this technology is to analyze the efficacy of Facebook ads for statistical and marketing research purposes. It can also contribute to optimizing advertising campaigns.
ii. Custom Audience
Our website uses the service “Custom Audiences from your website” provided by Facebook. When visiting our website, the Facebook pixel establishes a link between your browser and the Facebook server and sets a cookie. This information is stored by Facebook and processed in such a way that Facebook can link it with your Facebook account and use it for advertising purposes in accordance with its data use policy (unless you have objected to this in the privacy settings of your Facebook profile).
The collected data is anonymous for us, meaning that it does not allow us to draw conclusions about the identity of individual users. A transfer of personal data within the meaning of the Facebook service "Custom Audiences from your Customer List" or the matching of data by means of "advanced matching" with the Facebook pixel will not be performed. You can object to the collection and analysis of your data by clicking on the following link and disabling the corresponding tracking: [Opt-out-Link]
The "social plugins" of the providers listed below are installed on our website. They are recognizable by the respective logo.
Information including personal data will possibly be transmitted and used by the service providers with these plugins. We prevent the unknown and unwanted collection and transmission of data to the service providers with a 2-click solution. If you wish to activate a particular social plugin, you must first click on the button in question. Information is only collected and transmitted to a service provider once their plugin is activated. We do not collect any personal data through the social plugins or their use.
We have embedded the social media plugins of the following companies on our website:
Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA; Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA; LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA; XING AG, Gänsemarkt 43, 20354 Hamburg, Germany; Instagram, Inc., 181 South Park Street Suite 2 San Francisco, CA 94107, USA; YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.e. Social sign-in
We offer you the option to register directly with us with your existing Facebook profile.
If you would like to use this function, you will be initially redirected to Facebook. There you will be asked to register with your user name and password. Please be assured that we will take no information from your registration data. If you are already registered on Facebook, this step will be skipped.
absence.io uses a service called HubSpot provided by HubSpot Inc. for analytical purposes. HubSpot is certified under the EU-US privacy shield. It uses "web beacons" and also installs cookies, which are stored on your computer and enable us to analyze your use of the website. The collected information (e.g. IP address, geographical location, type of browser, duration of the visit and pages accessed) is evaluated by HubSpot on Absence's behalf to generate reports about the visit and the pages of absence.io which were visited. It is transmitted to http://hs-analytics.net sowie js.hs-scripts.com for this purpose.
We shall store your personal data only for as long as it is needed to achieve the purposes mentioned herein or for as long as the various storage deadlines envisaged by the legislator allow. After cessation of the respective purpose or expiration of these deadlines, the corresponding data shall be locked or deleted in accordance with statutory provisions.
You are entitled to receive information about your stored personal data at any time. You have the right to correct, delete or to block (incorrect) data. Please correct your contact details in the user profile which can be accessed using your registration data. However, there is a possibility that the deletion of data is not possible due to contractual and/or statutory regulations, in particular those relating to accounting and invoicing.